Shipping

SHIPPING WHERE WE SHIP TO We currently ship to the following European countries: Austria, Belgium, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark, Estonia, Hungary, Spain, Finland, Greece, Netherlands, Norway, Ireland, Lithuania, Luxembourg, Latvia, Germany, Poland, Portugal, Slovakia, Slovenia,Switzerland, Sweden, Italy, UK.   Orders shipped outside the EU may be subject to an additional customs duty. The customs duty is charged by the appropriate Customs Office, the order transport time may be extended. The duty on the order is always paid by the buyer.   SHIPPING COST €12 EUR on orders below € 160.00 EUR to Austria, Belgium, Czech Republic, Croatia, Denmark, Estonia, Hungary, Spain (country), Greece (country), Germany, Poland, Netherlands, Lithuania, Luxembourg, Latvia, Portugal, Slovakia, Slovenia, Italy.  €19 EUR on orders below € 160.00 EUR to Ireland, Switzerland, Sweden, Finland. €25 EUR on orders below € 160.00 EUR to UK, Norway, Spain ( no country), Greece (no country). FREE on all order above € 160.00 EUR   DELIVERY TIME All orders are shipped from Cracow, Poland. Great majority of orders arrive within 14 working days after your payment is received. Returns The return can be made within 14 days from the picking up the purchase. If you want to return any ordered products, please let us know by sending us a filled out return form. The cost of returning the order to the store is paid for by the Customer. The filled out form should be returned with the receipt and the don’t use order to this address: babyly Anna Czerwińska-Juszczyk Beskidzka 30 30-611 Kraków mobile: +48501317174 or write to: info@babyly.pl The transfer or withdrawal of funds via the payment gateway used is carried out after receiving the goods in full value, provided that the goods are delivered to the address indicated.  Complaint If the purchased product does not meet your expectations, you can fill out a complaint form. The complaint will be handled within 14 days from the day we receive it. We will inform you by e-mail about the proposed solution to the problem. If the claim is justified, we will replace the defective product with a new one (free of any and all defects), or we will remove the defect entirely.